Maintley Privacy Policy

Effective Date: February 26, 2026

This Privacy Policy explains how Dober Family Ventures, LLC (“we,” “our,” or “us”) collects, uses, stores, and protects information when you use Maintley (the “Service”). By using the Service, you agree to the practices described in this policy.

1. Information We Collect
a. Information You Provide

We collect information you voluntarily provide, including:

Account information (name, email, login credentials)

Property, unit, or asset information you enter

Maintenance tasks, notes, dates, and uploaded files

Team member or tenant information entered by you or them

Communications with us (support requests, feedback, inquiries)

All data, including maintenance-related data, is user-generated. Maintley does not evaluate or verify user entries.

b. Automatically Collected Information

We collect limited technical information automatically to operate the Service:

Device type, operating system, and app version

Log data (errors, crashes, performance metrics)

Usage data (how the Service is used)

This information is used solely to operate, maintain, and improve the Service.

2. What We Do NOT Collect

Maintley does not:

Monitor physical properties or equipment in real time

Verify completion of maintenance tasks

Collect sensor or telemetry data from your home

Track precise user location

Sell or rent your personal data

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Service

Store and display user-entered data

Send reminders and notifications you enable

Process subscriptions and payments

Respond to support requests

Improve app performance and reliability

We do not use your data to provide professional advice, maintenance recommendations, or other prescriptive guidance.

4. Maintenance Data Disclaimer

All maintenance tasks, schedules, and records are entered and defined by users.

Maintley stores and displays this data as provided for organizational purposes.

Maintley does not evaluate, validate, or guarantee the accuracy, completeness, or suitability of maintenance information.

Users remain solely responsible for maintenance decisions and actions.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

With service providers necessary to operate the Service (hosting, payment processing, analytics)

When required by law, regulation, or legal process

With successor entities in the event of a merger, acquisition, or sale of assets

All third-party providers are required to protect your data under applicable laws. While we take reasonable steps to ensure the security of third-party services, Maintley cannot guarantee the security of information processed by them.

6. Data Retention

We retain your information:

While your account is active

As necessary to operate the Service

As required by law or for legitimate business purposes

You may request deletion of your account and associated data, subject to legal or operational limitations. When deleted, your maintenance history and personal data will be removed permanently from our systems. Some data may persist temporarily in backups in compliance with applicable laws.

7. Data Security

We take reasonable measures to protect your information, including:

Secure authentication and login practices

Role-based access controls

Industry-standard storage practices

While we implement robust security measures, no system is completely secure. Maintley and Dober Family Ventures, LLC cannot guarantee absolute security and are not liable for unauthorized access except as required by law.

Users are encouraged to:

Use strong, unique passwords

Safeguard login credentials

Notify us immediately if you suspect account compromise

8. User Choices and Control

You can:

Update or correct your account information

Control notification preferences

Cancel subscriptions

Request deletion of your account and associated data

All maintenance history and user-input data are fully controlled by you. Once deleted, all associated data is removed permanently.

9. Children’s Privacy

The Service is not intended for persons under 18. We do not knowingly collect personal information from children under 18. Maintley and Dober Family Ventures, LLC are not liable for unauthorized use by minors.

10. International Users

If you use the Service outside the United States:

You agree that your information may be transferred to and processed in the United States

You consent to such transfer, storage, and processing in accordance with this Privacy Policy

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated via email or in-app notification

Continued use after changes constitutes acceptance

If you do not agree with changes, you may discontinue use of the Service

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your data:
Email: maintleyapp@gmail.com