Subscription & Billing Terms

Effective Date: 02/26/2026

These Subscription & Billing Terms apply to all paid subscription plans for “Maintley” (the “Service”). By purchasing a subscription, you agree to these terms in addition to the Terms of Service.

1. Subscription Plans

Maintley offers subscription plans that provide access to certain features of the Service.

Available plans, features, pricing, and billing intervals are disclosed at the time of purchase.

Features vary depending on the subscription tier selected.

You are responsible for selecting the plan that best meets your needs.

Access to certain features may be limited based on your selected plan.

We reserve the right to modify plan features at any time. If material changes affect paid features, we will provide reasonable notice when practicable.

2. Billing & Payments

All subscription fees:

Are processed securely through Stripe.

Are billed in U.S. Dollars (USD).

Are charged on a recurring basis (monthly or annually, depending on your selection).

By subscribing, you authorize Maintley to charge your payment method on a recurring basis in accordance with your selected billing interval.

You agree to:

Provide accurate billing information.

Maintain a valid and current payment method.

Update payment details promptly if they change.

If a payment fails:

Access to paid features may be suspended.

We may retry the charge in accordance with Stripe’s retry policies.

Continued non-payment may result in subscription cancellation.

You are responsible for any fees charged by your financial institution.

3. Automatic Renewal

All subscriptions automatically renew at the end of each billing period unless canceled prior to the renewal date.

By completing your subscription purchase, you acknowledge and agree that:

Your subscription will automatically renew at the end of each billing cycle.

Your payment method will be automatically charged at the then-current subscription rate.

Renewal continues unless and until you cancel.

You may cancel your subscription at any time through your account settings prior to the renewal date to avoid future charges.

4. Free Tier and Promotional Access

Maintley may offer a free tier, promotional access, discounts, or other limited-time offers.

Free-tier access is subject to the limits shown in the app.

Promotional access terms, if any, will be disclosed at the time they are offered.

No charges occur for the free tier.

Paid subscription charges occur only when you choose a paid plan and complete checkout.

You may cancel a paid subscription at any time through your account settings.

5. Cancellation & Refunds

You may cancel your subscription at any time through your account settings.

Upon cancellation:

Your subscription will remain active until the end of your current billing period.

You will continue to have access to paid features for the remainder of that billing cycle.

The cancellation will take effect at the conclusion of the current billing period.

You will not be charged for any subsequent billing cycles.

Unless required by applicable law:

All subscription fees are non-refundable.

We do not provide refunds or credits for partial billing periods or unused time.

Downgrades take effect at the start of the next billing cycle unless otherwise stated.

Cancellation of a subscription does not automatically delete your account or stored data. Account deletion must be requested separately.

6. Pricing Changes

We may update subscription pricing or plan structures at any time.

If pricing changes:

We will provide reasonable notice before the change takes effect.

Changes apply only to future billing cycles.

You may cancel your subscription before updated pricing takes effect.

Continued use of the subscription after a pricing change constitutes acceptance of the updated pricing.

7. Taxes

You are responsible for any applicable sales, VAT, GST, or other taxes associated with your subscription.

Taxes may be calculated and collected automatically by Stripe and added to the subscription fee where required by law.

8. Chargebacks & Payment Disputes

If you initiate a chargeback or payment dispute:

We reserve the right to immediately suspend access to paid features.

Repeated chargebacks may result in account termination.

If you believe a charge was made in error, please contact us before filing a dispute so we can assist in resolving the issue.

9. Subscription Disclaimer

Payment for a subscription grants access to the Service and its features only.

A subscription does not:

Guarantee maintenance completion,

Guarantee safety, compliance, or results,

Constitute professional, legal, mechanical, or maintenance advice.

Users remain solely responsible for all maintenance decisions and actions.

10. Contact & Support

For billing or subscription questions, contact:

maintleyapp@gmail.com

Please include:

The email associated with your account

A description of the issue

Relevant billing details